Continuous Improvement (Kaizen)

Continuous Improvement (where being popularized and it is known as Kaizen in Japan) is an ongoing process that involves a continuous search to reduce costs, eliminate waste and improve the quality and performance of activities that increase customer value or satisfaction.

The implementation of continuous improvement does not necessarily call for significant investment, but it does require a great deal of commitment and continuous effort.

Continuous improvement is often associated with incremental changes in the day-to-day process of work suggested by employees themselves.

Quantum leaps in performance can occur when cumulative improvements synergies, the sum of a number of small improvements causing a profound net effect greater than the sum of all the sum improvements.

Continuous improvement processes never stop and sustained success is more likely in organizations which regularly review their business methods and processes in the drive for improvement.

(source: BPP Learning Media)



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