(b) Opportunity for all employees to contribute to the process. The most successful continuous improvement programs are the one that have the highest staff involvement.
(c) Good, objective information about the organization’s environment so that its outcomes and its processes can be evaluated.
(d) Employees’ awareness of their role in the achievement of the organization’s strategy.
(e) Management of the performance and contribution of employees.
(f) Good communications throughout the organization.
(g) Implementation of recognized quality management systems and standards.
(h) Measurement and evaluation of progress against key performance indicators and benchmarks. By simply displaying productivity and quality data everyday or week raise production and quality because staff can tell when they are doing things right, and so find themselves in a personal continuous improvement cycle.
It is claimed that if these areas are regularly reviewed, change can be managed effectively and continuous improvement becomes a natural part of the organizational processes. It should create steady growth and development by keeping the organization focused on its aims, priorities and performance.
(source : BPP Learning Media)
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