Benefits Claimed by Six Sigma

(a) Making processes more rigorous by using hard, timely data, not opinions or gut feel, to make operating decisions.

(b) Cultivating customer loyalty by delivering superior value.

(c) Strengthening and rewarding teamwork by aligning employees around complex processes whose performance can still be easily, clearly and empirically measured.

(d) Accustoming managers to operating in a fast moving internal business environment that increasingly mirrors marketplace conditions outside the company.

(e) Achieving quantum leaps in product performance.

(f) Reducing variation in service processes, such as the time from order to delivery, or offering a consistent, high-quality service experience.

(g) Improving financial performance, through cost savings from projects, increased revenue from improved products and expanded operating margins.


(source: BPP Learning Media)





*************************