1. Business integration means that all aspects of the business must be aligned to secure the most efficient use of the organization’s resources so that it can achieve its objectives efficiently.
2. Processes can be viewed as complete entities from initial order to final delivery.
Porter’s Value Chain Model
The value chain model
1. Shows how each activity adds to competitive advantage.
2. Emphasizes critical success factors within activities and for the value chain as a whole.
3. Considers support activities as well as primary activities.
4. Should emphasize linkages between activities.
5. Can be used to set and monitor targets for different activities to enable performance management of the overall process.
(source: BPP Learning Media)
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